Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.2
Location
8.8
Service
9.2
Dining
5.0
Guest reviews
7.6/10
based on 5 reviews
8.3
8.3/10 based on 224 reviews
Jerry
United States of America,
September
2024
7.4/10
My stay at this hotel was generally pleasant due to the clean and spacious rooms, and the staff was super friendly and helpful throughout my visit. However, I did find myself a bit frustrated with the dining options as they were not as good as I expected from a high-ranking hotel. The location is pretty convenient for sightseeing, but the noise from the bar next door was a downside.
Rooms
9.0
The rooms were extremely clean and spacious, and the bed along with the pillows were very comfortable.
Service
10.0
The staff was outstanding, always ready to assist, like when they arranged a shuttle back from the old town and went above and beyond during our stay.
Location
8.0
The hotel is situated in a quiet neighborhood but is conveniently close to attractions like the Governor's residence and Samila Beach.
Dining
5.0
Unfortunately, the dining experience was among the worst I've had in a high-ranking hotel, with limited tasty options.
Facilities
7.0
The facilities were decent, but there wasn't anything outstanding that made them stand out.
Walter
United States of America,
September
2024
7.6/10
I had a great stay at this hotel, which is in a nice, quiet neighborhood near Samila Beach. The staff was incredibly friendly and went out of their way to make my visit enjoyable. The rooms were clean and spacious, but the dining experience left a bit to be desired. Overall, it’s a good value for money, especially with the amenities provided.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
9.0
The staff was enthusiastic and very responsive, making sure all our needs were met during our stay.
Location
9.0
The hotel is conveniently located near Samila Beach and away from the hustle of the city, making it a peaceful retreat.
Dining
5.0
I found the dining experience to be simple and not up to par with what I expected from a high-ranking hotel.
Facilities
7.0
The hotel had decent facilities, which added to the overall experience, though there’s room for improvement.
John
United States of America,
September
2024
8.6/10
My stay at the hotel was mostly enjoyable with its clean and well-designed rooms, comfortable beds, and great location near Samila Beach and the city center. The service from the staff was exceptional, always willing to help with a smile. However, the dining options left a bit to be desired, and I hope they expand their menu in the future. Overall, it provided excellent value for money, especially given the convenience and comfort.
Rooms
9.0
The rooms were large, impeccably clean, and had super comfortable beds and pillows. I appreciate the coffee maker, microwave, and hotplate that added extra convenience to my stay.
Service
10.0
The staff was very professional and went above and beyond to assist us, whether it was parking the motorbike or fetching ice for our drinks. They truly made our experience memorable.
Location
9.0
The hotel was conveniently located in a quiet neighborhood, very close to the stunning Samila Beach and the city center, making it easy to explore the area.
Dining
7.0
Although the food was simple, it was tasty overall, but there could be more options for vegetarians. I think they could definitely improve the variety.
Facilities
8.0
The amenities were well maintained, and I particularly enjoyed the pool area. However, it would have been nice to see more recreational facilities.
David
United States of America,
August
2024
7.8/10
I had a pleasant stay at the hotel located in a peaceful neighborhood, which was close to the stunning Samila Beach and the city center. The rooms were large, clean, and modern, providing a comfortable retreat after a long day of exploring. The staff was friendly and helpful, ensuring a great experience. However, the dining options left something to be desired, and the pool area could benefit from better maintenance. Overall, it was a good value for the money.
Rooms
9.0
The rooms were spacious, clean, and had a modern feel, making them very comfortable to return to after a day out.
Service
8.0
The staff were helpful and responsive, which made my stay enjoyable despite a little confusion regarding an extra bed.
Location
9.0
Situated in a quiet area, it was not far from Samila Beach and conveniently close to the main attractions.
Dining
7.0
While the dining experience was simple and tasty, I wish there were more diverse options available.
Facilities
6.0
The facilities were decent but could use some improvements, especially in the pool area.
Henry
United States of America,
May
2024
6.8/10
This hotel has a great location near the Governor's residence and Samila Beach, making it a convenient spot for exploring the area. The rooms were functional but felt a bit impersonal, which was disappointing, especially considering the higher price I paid. The staff, however, were incredibly friendly and helpful, enhancing the overall experience. Dining was not great, with limited vegetarian options and overall quality that didn’t meet my expectations for a higher-ranking hotel.
Rooms
6.0
The rooms were functional but felt a bit impersonal. I felt a bit let down paying more than what was stated on the website.
Service
9.0
The staff were friendly and went above and beyond, like fetching plastic tubs to chill our wine and ice from outside. This really made my stay more enjoyable.
Location
9.0
The hotel is in a great location, right across from a historic palace and not too far from the beautiful Samila Beach. It's a quiet neighborhood but close to the city center as well.
Dining
5.0
The dining experience was among the worst I've had from a high-ranking hotel, with very limited choice for vegetarians and overall quality feeling more like a 2-star hotel.
Facilities
7.0
Facilities were decent, but nothing extraordinary stood out during my stay.
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